Providing a good service is customer satisfaction. Excellent customer service will give you the competitive advantage to survive in a tough and increasingly uncertain business climate. In today’s customer oriented business environment, “people skills” are critical for personal and organizational success. How you handle
customer can directly affect your individual goal as well as the company’s performance. This training on providing good customer service will give you the skills needed to communicate professionalism, gain respect, enhance customer relationship and secure an overall competitive advantage through customer service excellence.